Broken Pipe Error
The Broken Pipe error message indicates an interruption in connectivity between the selected Music Service and the BluOS Player. This error is transmitted by the Music Service provider when the BluOS Player cannot stream fresh content and empties the playback buffer within a reasonable time frame.
General errors can appear due to various factors, such as credentials mismatch, subscription ended, or other reasons.
In either case, we recommend you clear the error and replay the required track. If the issue persists, check the following to fix the errors:
A. Check your streaming service provider
Services can drop from the provider's end on rare occasions, so you may want to check out the current status of their service via their website or Twitter feed.
You may also try logging out of the service in the Music Services menu and logging back in.
B. Check what signal BluOS Player is receiving from your Wi-Fi connection
BluOS recommends having a signal wireless signal strength of -70 dBm or better between the Player and your router for optimal performance.
- Select the Player from the Player Drawer.
- In the Navigation Drawer, select Help > Diagnostics to check your current signal strength.
For information on improving the BluOS Player's signal strength, refer to our Help Center article.
- In the BluOS Controller app, under the left Navigation Drawer, select Help > Diagnostics. The Diagnostics screen is displayed.
- Select Reboot.