If none of your Players are appearing in your Player Selection Drawer, please check to make sure that your iPhone/iPad or Android device is on the same network as your BluOSd Players.
If you are setting up BluOSd for the first time, and are unable to see your player, check if the Player is not connected to your network. Please see our article BLS-KB13-902 on How To Set Connect Your BluOS Player to the Network.
If one Player is missing in particular, unplug that Player from AC, wait 30 seconds and plug it back in. Once the LED/Mute Button is solid blue, close the Player Selection Drawer reopen it waiting up to 60 seconds to see if the Player appears. If it still does not appear, please see our section on Network Troubleshooting.
If Players still do not appear, try force closing and then relaunching the Bluesound App.
If the problem persists, let us know by selecting Send Support Request from the Help Menu so we can gather more information about your network or by clicking on our e-mail address below.