View Wireless Signal Strength
To check the signal strength received by the Wireless BluOS Player, perform the following steps:
Android/iOS - View Signal Strength
- Launch the BluOS Controller app, navigate to the Players tab
, and select the required BluOS Player.
- Tap the Home tab
> Settings button
.
- Under the Help & Support section, tap Diagnostics.
Windows/macOS - View Signal Strength
- In the BluOS Controller App, select the Player Drawer.
- Select the required Player.
- Under the left Navigation Drawer, select Help >Diagnostics.
A graphical icon will show your current signal strength range. The signal strength will be listed as a negative number in dBM (decibel milliwatts) in the report below the icon. As the number approaches 0, the signal strength increases.
Note: Wired players do not show the graphic of signal strength. This includes players connected directly to a wireless media bridge or power line Ethernet kit.
Players experiencing weak signal strength (less than -70 dBm) or insufficient signal strength will encounter inconsistent audio, resulting in disconnections, constant audio buffering, and potentially frequent disappearances from the BluOS Controller App or disruptions in grouped playback.
Players with Weak (<-70 dBm) or insufficient signal strength will experience inconsistent audio caused by disconnects and constant audio buffering. It may even regularly disappear from the BluOS App or disconnect from grouped playback.
Here is a guideline for reviewing the signal strength necessary to achieve optimal performance with specific formats.
Wireless Signal Strength Requirements
- For Player Firmware upgrades: -70dBm
- For streaming 16-bit / 44.1 kHz content: -70dBm
- For streaming 24-bit / 96 kHz content: -55dBm
- For streaming 24-bit / 192 kHz content: -45dBm
Poor wireless signal strength can also affect the source of your local music. Whenever feasible, we recommend connecting it directly to your router through a wired Ethernet connection to ensure the best performance.