The BluOS Support Crew Help Center home page
Main Site
  • Sign in
English (US) Deutsch 日本語
  • Sign in
  • Submit a request
  1. The BluOS Support Crew
  2. How To
  3. Troubleshooting

Troubleshooting

  • Is the Windows Defender (firewall) preventing the BluOS Controller App from detecting the BluOS Players?
  • Why the BluOS Player disappears from the BluOS Controller App when I relocate or restart it?
  • Why am I getting the Update Your Account – Amazon Error Notification?
  • Does BluOS Support Apple Music Lossless streaming?
  • Why am I Receiving the “FILE ACCESS DENIED” Error when I try to Delete Files from my VAULT/M50?
  • What do the different colour LEDs on my player mean?
  • Indexing your Music Library
  • Why I am not able to play music files from PC/MAC/NAS anymore?
  • What should I do when the network/power disrupts during the upgrade?
  • How to identify the current BluOS firmware version on my BluOS Player?
  • Why cannot I find my BluOS player in the BluOS Controller App?
  • How to configure CISCO/ LINKSYS E and EA series routers?
  • How to disable IGMP Proxy in the VERIZON ACTIONTEC MI424-WR router?
  • How to resolve the D-Link Router Multicast Issue?
  • How to disable Band Spanning on ISP Routers?
  • Disable Band Spanning on Bell Home Hub
  • How do I reset my BluOS Player to Hotspot Mode?
  • How can I configure a Static IP address for my BluOS Player?
  • Tips when running Anti-Virus Software
  • What is Statistics Collection?
The BluOS Support Crew
English (US) Deutsch 日本語