Troubleshooting
- Why can't I backup or restore BluOS Playlists to/from a USB?
- Why the BluOS Player randomly switches to HDMI ARC/eARC source?
- Is the Windows Defender (firewall) preventing the BluOS Controller App from detecting the BluOS Players?
- Why the BluOS Player disappears from the BluOS Controller App when I relocate or restart it?
- Why am I getting the Update Your Account – Amazon Error Notification?
- Does BluOS Support Apple Music Lossless streaming?
- Why isn't my External DAC Playing MQA?
- Why am I Receiving the “FILE ACCESS DENIED” Error when I try to Delete Files from my VAULT/M50?
- How to send the diagnostic log of the Player to the BluOS Support Crew?
- What do the different colour LEDs on my player mean?
- Indexing your Music Library
- Why I am not able to play music files from PC/MAC/NAS anymore?
- What should I do when the network/power disrupts during the upgrade?
- How to identify and update the current BluOS firmware version on my BluOS Player?
- Why am I unable to find my BluOS player in the BluOS Controller App?
- How to configure CISCO/ LINKSYS E and EA series routers?
- How to disable IGMP Proxy in the VERIZON ACTIONTEC MI424-WR router?
- How to resolve the D-Link Router Multicast Issue?
- How to disable Band Spanning on ISP Routers?
- How to disable Band Spanning on Bell Home Hub?
- How do I reset my BluOS Player to Hotspot Mode? (Changing Router)
- How can I configure a fixed or static IP address for my BluOS Player?
- Tips when running Anti-Virus Software
- What is Statistics Collection?